Feel free to ask us.

Frequently Asked Questions

Below are some frequently asked questions about complete equipment and material procurement, along with suggested answers:

  • Quality
  • Accuracy
  • Safety
  • Confidence

General questions

Frequently Asked Questions

1. What items does the supply of equipment and materials include?

Equipment and material supply can include all goods and materials needed in civil, industrial, and construction projects. These include mechanical and electrical equipment, tools, steel, cement, concrete, pipes, industrial parts, and other consumable or specialized materials.

2. Is it possible to provide special or customized materials?

Yes, we can provide specific materials and equipment based on your project needs and specifications. All you need to do is provide us with detailed information including technical specifications and standards you are looking for.

3. What is the delivery time for equipment and materials?

Delivery time depends on the type of item, order volume, and delivery location. For items in stock, delivery is quick, but for special orders it may take 2-8 weeks depending on the production and shipping process.

4. Do you offer product quality assurance?

Yes, all equipment and materials supplied are provided with quality certificates and international standards. Also, if needed, it is possible to provide laboratory tests or inspection reports.

5. Is it possible to supply equipment from specific brands?

Yes, we have the ability to supply equipment from reputable domestic and foreign brands. If you need a specific brand or manufacturer, you can submit your request so that it can be reviewed and supplied as soon as possible.

6. What are the payment terms?

Payment terms are flexible and are determined based on order volume, project duration, and agreement with the client. Payments are usually made in installments or through bank guarantees.

7. Is it possible to get advice before purchasing?

Yes, our expert team is ready to provide technical advice on selecting the right equipment and materials for your project. This service is provided free of charge to help you make the best choice.

8. Do you provide after-sales service?

Yes, we provide after-sales services including installation, repair, technical support and spare parts supply for the supplied products.

9. How can I place an order?

You can place an order by phone, email, or by filling out our contact forms on the website. Once we receive your information, our team will contact you.

10. Is it possible to transport to all parts of the country?

Yes, we can ship goods to all parts of the country. We also provide customs and international transportation services if needed.

Ask us

Quick contact form